Return your knife to optimum performance and aesthetic.
Maintain at home
Many problems can be solved from a quick clean and lube, since just like your car, your knife needs regular maintenance to keep performing optimally. Taking your knife apart from time to time will help retain the functionality, performance, and safety of your knife.
*Outside of regular maintenance such as cleaning, sharpening, or factory spec part-replacement, we discourage any form of modification.
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Let us put in the work
We will happily service your knife, as long as it has not been modified outside of our shop. The turn-around time is about 4-8 weeks, depending on the type of service.
We provide the following services:
While your knife is in our shop, we will provide a "Spa Treatment". This includes a clean, tune, sharpen, and re-sandblasting of the handles and pocket clip (if plain titanium or Micarta) all at no cost to you as part of our maintenance services (so long as your knife has not been modified).
If you do not wish to have some or all of these services provided, please specify so on the service form. Please also specify any additional services you would like provided or issues you would like addressed with your knife. The pricing for specific part replacements as well as additional services are available to you below.
Part replacement, installation, & repair... +
If you need replacement hardware, you can purchase select parts and replace them yourself through our webstore. Don't see what you need? You may have to part with your knife for a few weeks, as some of our parts are hand fit per knife. Examples of hand fit parts are washers, blades, and handles.
Additionally, if you'd rather us do the dirty work, just send us your knife and a service form. You'll pay for the part and the cost of shipping - the labor is on us.
Refurbishing and refinishing... +
We'll happily return your knife to optimal condition, you just pay for the service and the cost of shipping. We will never return a knife to you out of spec - with that said, if a knife has been modified outside of our shop, we reserve the right to refuse service.
Warranty Diagnostics... +
Please contact us if you find a seemingly incorrect detail due to faulty craftsmanship or materials, or if your knife develops a problem after you have had it awhile. To see what's covered under warranty, click here.
How to send your knife in for servicing (and what will happen when it arrives)
When your knife arrives...
We'll send you a courtesy email to let you know that it got here safely. Outside of that, we will not contact you until your knife is ready. The average turnaround is about 4-8 weeks, depending on the service.
There will also be a return shipping fee of about $17.50 if shipped within the continental US for one knife. We will collect payment when your knife is complete and ready to ship back. If you are an international customer, click here for an estimate or contact us for a more accurate return shipping quote.
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